Customer Service Survey
Please take a moment to complete the customer service survey using the satisfaction scale below.
1*. Date:
2*. FC Number:
3*. Project Title:
4*. We possessed knowledge and guidance during the procurement process?
(1) Very Dissatisfied
(2) Dissatisfied
(3) Neutral
(4) Satisfied
(5) Very Satisfied
5*. We conducted business in a professional manner?
(1) Very Dissatisfied
(2) Dissatisfied
(3) Neutral
(4) Satisfied
(5) Very Satisfied
6*. We responded to inquiries within a reasonable time period?
(1) Very Dissatisfied
(2) Dissatisfied
(3) Neutral
(4) Satisfied
(5) Very Satisfied
7*. We worked to resolve all issues or concerns in a timely manner?
(1) Very Dissatisfied
(2) Dissatisfied
(3) Neutral
(4) Satisfied
(5) Very Satisfied
8*. Did the overall service meet your expectations?
(1) Very Dissatisfied
(2) Dissatisfied
(3) Neutral
(4) Satisfied
(5) Very Satisfied
9. Please share any suggestions/recommendations:
* Required