Customer Service Survey
Please take a moment to complete the customer service survey using the satisfaction scale below.
      
 
1*. Date:
 
2*. FC Number:
 
3*. Project Title:
 
4*. We possessed knowledge and guidance during the procurement process?
(1) Very Dissatisfied   
(2) Dissatisfied   
(3) Neutral   
(4) Satisfied   
(5) Very Satisfied   
 
5*. We conducted business in a professional manner?
(1) Very Dissatisfied   
(2) Dissatisfied   
(3) Neutral   
(4) Satisfied   
(5) Very Satisfied   
 
6*. We responded to inquiries within a reasonable time period?
(1) Very Dissatisfied   
(2) Dissatisfied   
(3) Neutral   
(4) Satisfied   
(5) Very Satisfied   
 
7*. We worked to resolve all issues or concerns in a timely manner?
(1) Very Dissatisfied   
(2) Dissatisfied   
(3) Neutral   
(4) Satisfied   
(5) Very Satisfied   
 
8*. Did the overall service meet your expectations?
(1) Very Dissatisfied   
(2) Dissatisfied   
(3) Neutral   
(4) Satisfied   
(5) Very Satisfied   
 
9. Please share any suggestions/recommendations:
 
 * Required